‘Power utilities depending on consumers, not vice versa’
The Hindu
Consumer Day meeting held on the occasion of establishment day of TSERC
Chairman and Managing Director of Southern Power Distribution Company of Telangana Ltd (TSSPDCL – Southern Discom) G. Raghuma Reddy has told the engineers and employees of the organisation to behave properly with the consumers who approach them for any service or redressal of grievance as the utility was depending on consumers and not vice versa.
Speaking at a Consumer Day meeting organised here on Wednesday on the occasion of establishment day of the Telangana State Electricity Regulatory Commission (TSERC), Mr. Reddy said the Discom was introducing new and easy methods to avail services from time to time. Consumers could apply online through website or app for new connections, name change, billing discrepancies and others.
As part of strengthening the distribution network in the Southern Discom areas they had spent ₹11,855 crore with the help of the State Government since formation of the State in June 2014. Stating that the energy demand was also increasing constantly in the Discom areas since formation of the State, he said it had reached a peak (power) load of 8,474 megawatt from 4,989 mw in 2014.