Amazon ordered to make refund, pay compensation to consumer
The Hindu
Buyer ordered a mixer-grinder online, but did not receive it
A consumer, who ordered a mixer-grinder online through Amazon.in but did not receive it, was in for a relief after a district consumer commission directed the e-commerce platform to refund the cost of the home appliance, and pay a compensation of ₹10,000. The District Consumer Disputes Redressal Commission, Hyderabad -II was dealing with a complaint filed by Dilip Kumar Das (50), a resident of B.S. Makta in Somajiguda. The opposite party was The Manager, Amazon, Brigade Gateway in Bengaluru. The complainant stated that he had ordered the home appliance priced at ₹3,499 on September 7, 2019, and messages received stated that it was scheduled to be delivered on September 12, 2019.
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