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Why are so many fake accounts and chatbots female?

Why are so many fake accounts and chatbots female?

The Hindu
Wednesday, June 12, 2024 06:21:20 AM UTC

Research shows that chatbots and fake social media accounts get more engagement when they have female personas because people are more likely to view women as warm and approachable, and to see chatbots with female personas as more human than those posing as male. F

When disinformation researcher Wen-Ping Liu looked into China's efforts to influence Taiwan's recent election using fake social media accounts, something unusual stood out about the most successful profiles.

They were female, or at least that's what they appeared to be. Fake profiles that claimed to be women got more engagement, more eyeballs and more influence than supposedly male accounts.

“Pretending to be a female is the easiest way to get credibility,” said Mr. Liu, an investigator with Taiwan's Ministry of Justice.

Whether it's Chinese or Russian propaganda agencies, online scammers or AI chatbots, it pays to be female - proving that while technology may grow more and more sophisticated, the human brain remains surprisingly easy to hack thanks in part to age-old gender stereotypes that have migrated from the real world to the virtual.

People have long assigned human characteristics like gender to inanimate objects - ships are one example - so it makes sense that human-like traits would make fake social media profiles or chatbots more appealing. However, questions about how these technologies can reflect and reinforce gender stereotypes are getting attention as more voice assistants and AI-enabled chatbots enter the market, further blurring the lines between man (and woman) and machine.

“You want to inject some emotion and warmth and a very easy way to do that is to pick a woman's face and voice,” said Sylvie Borau, a marketing professor and online researcher in Toulouse, France, whose work has found that internet users prefer “female” bots and see them as more human than “male” versions.

People tend to see women as warmer, less threatening and more agreeable than men, Ms. Borau told AP. Men, meanwhile, are often perceived to be more competent, though also more likely to be threatening or hostile. Because of this many people may be, consciously or unconsciously, more willing to engage with a fake account that poses as female.

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