Mangaluru International Airport wins ACI’s award for the second consecutive time
The Hindu
Mangaluru International Airport wins ACI's ASQ Award for Best Airport at Arrivals for the second consecutive year, highlighting customer satisfaction.
Mangaluru International Airport (MIA) is among six airports in the world chosen for Airport Service Quality (ASQ) Award – 2025 in the ’Best Airport at Arrivals’ category by the Airports Council International (ACI) World.
This marks the second consecutive year that Mangaluru International Airport has secured the global arrivals distinction, having also won the award in 2024, a release from Adani Airport Holdings Limited (AAHL), which manages Mangaluru airport, said on Tuesday.
The ASQ Awards are regarded as the aviation industry’s most credible measure of customer satisfaction, based on real-time passenger feedback collected through ACI’s independently administered survey programme. The arrivals category evaluates the complete inbound journey, including immigration processes, baggage delivery, terminal ambience, cleanliness, wayfinding, and overall comfort, it said.
The award will be presented at the ASQ awards ceremony on September 2 2026, in Istanbul, Türkiye, as part of ACI World’s Airport Experience Summit scheduled from August 31 to September 4. This year, 100 airports worldwide have been recognised across categories, and 195 awards will be presented in total.
The recognition of Mangaluru airport reflects sustained investments in process optimisation, digital initiatives, and service training, alongside close coordination with government agencies and ecosystem partners.
Continuous focus on operational efficiency and passenger-centric infrastructure enhancements has contributed to smoother arrivals and improved turnaround times, the release added.
Japan plans to deploy missile systems on Yonaguni Island by 2031 to enhance air defences amid rising regional tensions.
Mangaluru International Airport wins ACI's ASQ Award for Best Airport at Arrivals for the second consecutive year, highlighting customer satisfaction.
ABVP activists detained after vandalism at Azim Premji University amid protests over alleged anti-national event claims.
Bihar Chief Minister Nitish Kumar lost his composure in the state assembly after opposition MLAs accused his government of ruling with “guns and bullets”. The clash erupted over a police baton charge on protesting chowkidars, triggering sharp exchanges between the JD(U)-BJP alliance and the RJD. The confrontation briefly plunged the House into turmoil before ministers stepped in to restore order.
Vellore Corporation plans biomining at a landfill along the Palar river to enhance environmental conservation and reclaim land.
Health Minister launches a training manual in Karnataka to guide healthcare workers on reducing salt intake and preventing non-communicable diseases.
Experience an innovative fusion of jazz and Indian classical music as trumpeter Satish explores raagas with his Firebird slide trumpet.
Lab reports on Rajamahendravaram's milk adulteration case, linked to ethylene glycol, are expected this week, officials confirm.
SKM plans nationwide protests and a 'Worker-Farmer Parliament' to demand key agricultural reforms and oppose the India-U.S. trade deal.
Udhayanidhi inaugurates new infrastructure projects in Chennai, enhancing community facilities including marriage halls, playgrounds, and libraries.
CM M.K. Stalin inaugurated Ponnappa Nadar’s statue in Nagercoil, honoring the late Congress leader’s contributions to Tamil Nadu.
KTR faults ‘double standards’ of police in enforcing law
Bengaluru police arrest man within 24 hours for attempted thefts at a bank and ATM, driven by financial debts.