Infosys says some users continue to face difficulties, working to streamline I-T portal experience
The Hindu
Infosys said it has engaged with over 1,200 taxpayers directly to understand their concerns about the new Income Tax e-filing portal better
The new Income Tax portal’s developer Infosys said on Thursday it is making ‘steady progress’ on resolving the glitches that have dogged the portal since its launch in early June but acknowledged that some users continue to face difficulties that it is seeking to resolve expeditiously.
In a statement issued eight days after the September 15 deadline set by Union Finance Minister Nirmala Sitharaman for the firm to resolve all the problems plaguing the portal’s ‘current functionalities’, Infosys said there has been a steady increase in usage on the portal in the last few weeks, with ‘taxpayers’ concerns being progressively addressed’.
Ms. Sitharaman’s September 15 time limit was the latest in a series of interventions from the government to resolve the portal’s woes that made tax return filings and other routine transactions difficult for taxpayers. As reported by The Hindu earlier, tax practitioners had listed out multiple problems that persisted or had cropped up afresh on the eve of that deadline.
The election authorities are gearing up for the counting of votes cast in the simultaneous elections to Lok Sabha and Assembly seats in Andhra Pradesh, scheduled to be held on June 4. The Collectors and Election Officers of Visakhapatnam, Anakapalli and Alluri Sitharama Raju (ASR) districts said on May 23 (Thursday) that their teams were ready for the counting of votes.
Responding to the prolonged water scarcity, the residents of the area took to the streets in protest on Wednesday. The protest, which drew attention to their plight, stopped only after the intervention of the police. It was not until 1.30 p.m. that a 4000-litre tanker was finally delivered by BWSSB, providing relief to the water-starved residents.