Baggage handling failure: Long delay in getting luggage back irks air passengers in Bengaluru
The Hindu
BIAL has maintained the issue was resolved at 12.20 p.m. on Monday
A breakdown in the baggage handling system disrupted flight services for the second straight day on Monday at the Kempegowda International Airport.
Passengers complained that they waited for hours near the baggage belt after landing at the airport to collect their luggage.
On the other hand, those who had travelled on Sunday from Bengaluru to various destinations continued to vent their ire on social media alleging IndiGo airlines failed to deliver missing luggages. Many passengers said that they did not get their luggage even after 12 to 20 hours.
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