WhatsApp reports drive ₹75 lakh in challans for traffic violations in Cyberabad

WhatsApp reports drive ₹75 lakh in challans for traffic violations in Cyberabad

The Cyberabad Traffic Police have recorded a steady rise in traffic violations through their ‘Report Violation’ WhatsApp service, with over 60% of complaints resulting in booked cases. Data from the department revealed that between January 1 and May 13 of 2025, 18,685 cases were booked, leading to the generation of challans worth ₹75 lakh.

The initiative has led to a consistent increase in cases booked with the top ten violations rising from 35,777 in 2023 to 43,814 in 2024. Cumulatively, 98,276 cases have been registered since 2023.

Among the top violations this year, ‘stopping on the carriage way’ under Section 122 of the Motor Vehicle (MV) Act topped the list with 9,667 cases. Following this, ‘wrong or unauthorised parking/obstruction of carriageway’ under Section 190(2) accounted for 3,800 violations and ‘helmet less driving’ under Section 129 with 2,627 cases.

Other violations include ‘wrong side driving, particularly by two and three-wheelers, under Section 119 - with 1,120 cases, ‘dangerous driving’ under Section 184 with 1,087 cases, ‘wrong parking in carriageway’ under Section 122 with 356 cases, ‘cell phone driving’ under Section 184 with 303 cases and ‘triple riding’ under Section 128 with 235 cases.

Recently, the department has been sharing the helpline number 94906 17346 on X, urging citizens to send photos and videos of traffic violations via WhatsApp.

While public involvement in reporting traffic violations has grown, officials note that many of the complaints submitted lack sufficient detail for further action. Raidurgam Traffic Inspector Ganesh Patel pointed out that a significant number of photos shared by complainants are missing crucial elements such as timestamps or clear location indicators.

“For the system to process a complaint effectively, the photo must clearly show where the violation occurred. In many cases, even the vehicle number is not clear, which makes it difficult for the system to issue a challan,” he said. All submitted photos are uploaded into an automated system that generates challans based on the identified type of violation.