Vistara experience will remain post-merger; Vistara flight services to have 'AI2' prefix: Air India
The Hindu
Air India-Vistara merger ensures seamless transition with Vistara experience intact, catering extended, and fleet upgrades ongoing.
On Wednesday (October 2, 2024), Air India said flights operated with Vistara aircraft will have numbers starting with the prefix ‘AI2’ after the merger next month while Vistara’s planes, crew and service will continue to operate as before.
The Tata Group-owned full-service carrier also emphasised that the Vistara experience will remain post-merger.
The merger of Vistara – a joint venture between Tatas and Singapore Airlines – with Air India is scheduled for November 12 which will mark a major consolidation in the Indian aviation space after the integration of AIX Connect with Air India Express.
There are concerns in certain quarters on whether Vistara passengers will continue to get the same services as now post-merger as Air India, which is in the transformation phase, has recently faced certain service issues.
An Air India spokesperson on Wednesday (October 2, 2024) said the teams of Air India and Vistara have been working hard for over a year to ensure that the merger of the legal and regulated entities is seamless for both customers and staff.
“Though the legal entities and Air Operator Certificates will become one on 12 November, the Vistara experience will remain.
“Vistara aircraft, crew and service will continue to operate as before, but with AI2XXX flight numbers bookable via airindia.com,” the spokesperson said in a statement to PTI.
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