User shares image of Redmi Note 9 Pro that caught fire, Xiaomi says external force led to damage

In an unusual incident, a Xiaomi user escaped injuries, after his recently bought Redmi Note 9 Pro unit caught fire. The phone can either be Redmi Note 9 Pro or Note 9 Pro Max.

In an unusual incident, a Xiaomi user escaped injuries, after his recently bought Redmi Note 9 Pro unit caught fire. A user named Priyanka Pavra took to Twitter to share the incident that happened to her brother. Priyanka tweeted that she had gifted a Redmi Note phone to his brother in December 2020 and on April 28, the unit caught fire. Since her brother had read about similar cases, he threw water on the phone and escaped a possible injury. Priyanka shared two images of the burnt unit which is clearly damaged and asked Xiaomi for help. The image suggests that the damaged phone is part of the Redmi Note 9 series. It can be either Redmi Note 9 or Note 9 Pro. The smartphone maker replied to the tweet asking her details and promised to investigate the matter. “I purchased this phone in the month of December for my younger brother and today few mins back it’s start smoking he was scared and he throw water on it because he already saw to many add about phone blast,” Priyanka’s tweet read.