Uber driver claims company kicked him out when app failed to recognise him after haircut, Uber denies
India Today
An Uber driver in Hyderabad claims he lost his job when the Uber app AI failed to recognise him after he got his hair cropped short. Uber, however, denies the allegations and says the driver was banned due to violations of its guidelines.
Srikanth, an Uber driver who no longer has access to the platform, is viral on social media. Reason: his claim that he has been removed by Uber from the company's platform for drivers because the Uber app AI failed to recognise him after he got his hair and beard cropped short. The company denies claims made by Srikanth. Srikanth, like Uber drivers, is supposed to do, had submitted some of his selfies to Uber systems through their app. These selfies were used by the Uber AI to recognise him and then subsequently were used to identify him each day before he started work. However, and so claims Srikanth, he went to offer his hair at Tirumala Tirupati Devasthanam some time ago. With his hair now cropped short and beard turned into a stubble, when he tried to log in to the Uber app for work, the app allegedly failed to recognise him. After he made multiple attempts to log in, the Uber AI kicked him out. Srikanth claims that he clicked multiple selfies from different angles in a bid to make the AI recognise him. But all his attempts failed. Soon after, he was banned by the app due to failed login attempts.
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