WhatsApp users can now book Covid-19 vaccination slot by sending Book Slot to MyGov helpdesk number
India Today
After allowing users to download vaccination certification simply by sending a message to MyGov helpdesk, the app will now let users book vaccination slots.
The MyGov chatbot on WhatsApp got new features. After allowing users to download vaccination certification simply by sending a message to MyGov helpdesk, the app will now let users book vaccination slots. WhatsApp users can send “Book Slot” to the MyGov WhatsApp number and get a slot of Covid-19 vaccination. Almost every Indian user has WhatsApp on his phone. With this new feature, booking a vaccination slot through the app would become easier and more convenient for users, who couldn’t book their slot using CoWin. Talking about the new feature, Abhishek Singh, CEO MyGov “MyGov Corona Helpdesk has been a path breaking technological solution that benefited millions of citizens across the nation. It is a testament to the fact that when the right platform and technology are integrated, the results are immensely beneficial. Since its launch, MyGov Corona Helpdesk, enabled with support from Haptik and Turn.io, has evolved into a go-to platform that is not only helping citizens with authentic Corona-related information but is now also aiding them in the process of vaccine booking as also finding vaccination centers and slots and downloading vaccination certificates. It is enabling digital inclusion in the true sense as most people find the AI based interface enabled on WhatsApp easier to navigate. We are thankful to WhatsApp for their continued support in helping us unlock the true potential of this chatbot for citizen help and engagement throughout the trying times of the pandemic.”
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