Vadakara taluk office fire: Officials confident of resolving complaints on gutted files
The Hindu
152 complaints received through special help desks so far
Revenue Department officials have exuded confidence about addressing all the major complaints received from the public to recreate documents and files which were gutted in a recent fire at Vadakara taluk office building. Of the 152 complaints received so far through the special help desks, only below 20 were found difficult to be cleared within a short time.
“We have closed the help desks and opened a separate helpline at the temporary office to deal with fresh enquiries.We may not need any taluk-level or district-level adalat for addressing grievances related to the file loss alone,” said TahsildarAshique Thotton. He also said the usable files recovered from the gutted building had been categorised for quick reference.
Officials who worked with the special help desks said the recovery of destroyed files related to various types of title deeds could be a slightly difficult task as related files from various village offices and the Land Records Department were needed to complete the process. They said the certification by the taluk-level authorities for clearing applications in these cases would be done on completion of the verification of such files.