Users sue Samsung for broken Galaxy S20 camera glass
India Today
Samsung is facing a lawsuit for allegedly hiding a widespread defect in the camera glass on all Galaxy S20 models, including the Ultra and FE models.
Samsung is facing a lawsuit for allegedly hiding a widespread defect in the camera glass on all Galaxy S20 models, including the Ultra and FE models. Several users have sued the South Korean electronics giant for selling phones that have defected camera glass. The smartphone maker had initially launched the Galaxy S20, Galaxy S20 Plus and Galaxy S20 Ultra in February last year before adding the Fan Edition to the line-up later. The lawsuit alleges that Samsung breached its warranty, committed fraud, and broke several consumer protection laws by selling Galaxy S20 phones whose camera glass shattered without warning or abuse. The users have also accused that Samsung refused to cover the problem under warranty even though its staff were aware of the flaw. The problem has been faced by Samsung users in the United States, who eventually ended up paying as much as $400 for repairs, only to have the glass break again. All these users may get compensation if the lawsuit moves ahead and the decision goes in favour of buyers. The compensation may cover both loss of value and further damages.More Related News