Server crash at Mumbai airport leads to delays in check-ins and affects flight schedules

Passengers at Terminal 2, which mostly deals with international flights but also handles domestic flights, were waiting in long queues for more than an hour for check-ins and baggage drops

A server crash at Mumbai’s Chhatrapati Shivaji Maharaj International Airport Terminal 2 in Mumbai on Thursday evening caused check-ins to be delayed and affected flights take-off schedules as well.

Passengers at Terminal 2, which mostly deals with international flights but also handles domestic flights, were waiting in long queues for more than an hour for check-ins and baggage drops.

Meanwhile, the airport’s official spokesperson said that there was no disruption in flight operations.

“There was a network interruption resulting from a cable cut during some construction work in the city. This interrupted the various ticketing systems.  All systems are now restored and working,” the spokesperson said. 

The network cable was cut due to ongoing work on Metro rail near the airport. 

“Our passengers are requested to allocate additional time for check-in and also to kindly connect with their respective airlines, owing to a temporary network interruption outside the airport due to ongoing development in the city. Our teams are present on the ground, and manual processing has been initiated to facilitate all passengers. We sincerely regret the inconvenience and thank our passengers for their understanding,” the statement read. 

The Central Industrial Security Force (CISF) informed that the crowd is slightly more than normal and there is no chaos.