NBFCs Ombudsman in Chennai gets 5,845 plaints
The Hindu
They account for 21.68% of complaints across India in 2020-21
The office of the Non-Banking Finance Companies (NBFCs) Ombudsman, Chennai, received 5,845 complaints during the period from July 1, 2020 to March 31, 2021. They accounted for 21.68% of the 26,957 complaints received across India, according to the Reserve Bank of India’s annual report of ombudsman schemes, 2020-21.
The annual report for the transition year 2020-21 has been prepared for the nine-month period (from July 1, 2020 to March 31, 2021) in alignment with the change in the financial year of the Reserve Bank from July-June to April-March with effect from July 1, 2020, it said.
Due to the transition period, the report compares data for the period from April 1, 2020 to March 31, 2021, as against the number reported in the previous financial year (July 1, 2019 to June 30, 2020).
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