Baggage system failure at KIA causes flight delays
The Hindu
Indigo passengers post complaints on Twitter
Air passengers began venting their ire on social media as a baggage system failure at the Kempegowda International Airport (KIA) caused a delay in flights on Sunday. Passengers started questioning Indigo Airlines on Twitter about the delays, some of them complaining about fears of missing their connecting flights or taxis. Others said they missed their flights altogether.
One worried passenger tweeted: “Flight 6e 852 is stranded in Bangalore. Our scheduled departure was 12:40. Can someone please tell us what’s going on? I have a connecting taxi that I will miss. Please tell us what’s up.”
One of the passengers who also sought an explanation on Twitter was author Amish Tripathi. “Very poor service by @IndiGO6E and @BLR Airport. Our team was travelling from Prayagraj for a shoot, and two of our bags have been lost. No proper answers, no solutions offered.”