Frontier CEO claims passengers are abusing wheelchair services to skip lines
CBSN
Frontier Airlines is taking a stand against passengers whom it claims are feigning disability to request wheelchair services and skip ahead of other customers in airport security and aircraft boarding lines.
The airline's CEO, Barry Biffle, addressed the topic at an industry luncheon Thursday. "There is massive, rampant abuse of special services. There are people using wheelchair assistance who don't need it at all," Biffle said at the Wings Club Thursday, CNBC reported.
The CEO made his remarks about airport cheats ahead of Memorial Day Weekend, which is expected to be one of the busiest travel weekends in years. The Transportation Security Administration (TSA) said it expects to screen more than 18 million people over the holiday weekend.
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