Taylor Swift fans' complaints over Ticketmaster site prompts investigation
CBSN
Taylor Swift fans' desire to see the singer live in concert next year was so great that it crashed ticket sales site Ticketmaster during a pre-sale period.
Millions of "Swifties," as the pop artist's fans are called, flocked to the website to buy tickets to see Swift on her upcoming "Eras" tour, causing the site to freeze or crash Tuesday, angering fans, and prompting Tennessee Attorney General Jonathan Skrmettian to launch an investigation into how Ticketmaster handled the event.
"Tennessee Attorney General Jonathan Skrmetti is concerned about consumer complaints related to @Ticketmaster's pre-sale of @taylorswift13 concert tickets. He and his Consumer Protection team will use every available tool to ensure that no consumer protection laws were violated," the AG's office said in a tweet.
