
How aggressive sales targets at banks are fuelling India's mis-selling crisis
India Today
You trust your bank for financial advice and investments. But what if the person across the desk is under pressure to sell something else? In this article, we look at how sales targets shape what bank relationship managers recommend.
You walk into your bank branch to renew a fixed deposit, but your trusted relationship manager suggests something better.
Instead of locking your money into a traditional fixed deposit, they say you could earn higher returns through a long-term investment plan. It promises tax benefits, market-linked growth and disciplined wealth creation.
Trusting the bank, you sign up.
Months, or sometimes years later, you realise the product comes with a long lock-in period, complex conditions and returns that fall far short of what you expected.
Many customers have had the same experience.
The first person they usually blame is the bank’s relationship manager. But what if the relationship manager wasn’t really the problem?













