Taking the bus in Fredericton isn't exactly easy, so city plans a class

While he considers himself a pro now, Fredericton's Ahmed Hussien remembers the days when he used to get the city's bus routes mixed up. 

Hussein moved to Fredericton from Turkey in 2016 and is a frequent transit user. 

He says the bus is not hard to use, but bus stops are hard to locate. 

In his six years of taking the bus, he's seen tons of people ask for directions on where to go. 

"People may not know what their near bus stop is," said Hussien. "People may not know the street name, or which way to go from their location," said Hussien.

For the first time Fredericton Transit is offering the public a tutorial on how to navigate the transit system. It's starts outside Kings Place in a bus on July 26. People can drop by the bus between 10 a.m. and 1 p.m. that day. 

Information on bus routes, how to read the bus schedule, where to buy bus tickets, and how to use the HotSpot app to plan commutes will be presented by members of Fredericton transit, according to Amanda Foxe, the acting supervisor of transit and parking services with the city.

The city has helped with the same workshop for students at the University of New Brunswick and St. Thomas University at the start of the school year in the fall.

But the transit service decided to open it up to the general public in hopes of answering any questions people may have, and making it more "user-friendly," especially for newcomers. 

"There's been a lot of newcomers in the last little while to the city. So we thought it'd be a good opportunity to get out there, interact with the public, teach them how it works and hopefully get more people wanting to use the system," said Foxe. 

She said Fredericton transit is not hard to navigate once you understand the bus schedules. And technology-wise, the transit system is not on par with other transit agencies across the country yet.

But in recent months, Fredericton transit has "made great strides" to catch up, said Foxe.

In April, Mayor Kate Rogers and Fredericton MP Jenica Atwin announced $1.13 million in upgrades to Fredericton Transit buses and bus stops from federal and municipal funding, previously reported by CBC.

The city will acquire a closed-circuit television system and an automated passenger counting system for its 28 fixed-route buses and three para-transit buses. It will also fund changes to make bus stops more accessible for passengers with mobility issues.