Ontario woman wants compensation after Flair said she would have to wait 2 weeks to fly back home
CBC
A Burlington, Ont., woman is trying to get compensation from Flair Airlines after it cancelled her flight from Florida back to Canada and rescheduled it over two weeks later — forcing her to drive back in a rental car.
"It was mind-boggling," Erin Lawley told CBC Hamilton.
She wants a refund for her rescheduled flight, carry-on and out-of-pocket expenses, which include the more than $2,600 spent on the rental car.
A passenger rights advocate said Lawley has a good chance of getting money from Flair.
"This is egregious," Gábor Lukács said.
Flair Airlines told CBC Hamilton it is reviewing the case.
The 30-year-old single mother of two who lives in subsidized housing and is also a student said she saved up for two years to take her kids to Florida.
After spending roughly a week-and-a-half abroad, Lawley drove to the airport in a rental car, expecting to fly home.
When she arrived, she said she learned Flair cancelled her flight.
Lawley said the airline told her it would pay for her stay in a hotel and offer her $240 worth of food vouchers.
She said she raced to get the rental car back, which cost an extra fee, and then book a hotel.
Lawley said she found a room, though it wasn't big enough for the kids, her boyfriend and herself.
She also said the food vouchers were expired by the time they tried to use them.
The next day, Lawley said hotel staff were asking her to check out.
A Saskatoon judge has now heard about the hours just before and after Taya Sinclair's death.
Two people were taken to hospital after a fire tore through a unit in an apartment building just west of downtown Edmonton Wednesday evening.
B.C. Premier David Eby, who is on a trade mission to India, says that finding new trade partners is critical to ensure British Columbians' standard of living doesn't deteriorate amid the U.S. trade war.
A program aimed at preventing homelessness on Prince Edward Island that was halted last year due to funding issues is back up and running again with support from the provincial and federal governments.
Large crowds of people lined up around the block outside a pair of packed community halls in central Alberta on Wednesday night, to attend town halls focused on the idea of the province seeking independence from Canada.
The sight of a cyclist in January in the Yukon can prompt confusion from some onlookers — but historians say bicycles were being used to get around the territory in winter long before cars.
On Prime Minister Mark Carney's first day of talks in Beijing, the government agreed to co-operate with China more on clean and conventional energy after years of difficult relations between the two countries.
The city says it is one step away from returning the Bearspaw feeder main to full service, with a final water pump scheduled to be turned on Friday morning — if the pipe continues to remain stable.
When David St-Pierre saw the snow outside his window in Brossard, Que., south of Montreal, he decided to chance the metropolitan region's shiny light-rail transit system once more.
A Calgary lawyer who falsified court documents and repeatedly lied to a client, causing the man to miss out on parenting time with his youngest child, pleaded guilty to forgery on Thursday.
The Crown has stayed an assault charge against Nunavut Tunngavik Inc. president Jeremy Tunraluk.
Alberta’s minister of hospitals says a province-wide strategy has begun to ease the strain on the acute care system as frontline doctors continue to declare that provincial hospitals are dangerously overcrowded.
As snow squalls continue to blanket southwestern Ontario, school boards in the London region announced the closure of all schools Thursday morning, and police are reporting closures and collisions across the area roads.