LTA identifies third-party vendor responsible for bus ETA system that faced timing inaccuracies

The firm focuses on software and hardware for buses in Singapore. Read more at straitstimes.com.

SINGAPORE — The third-party vendor responsible for the upkeep of the bus arrival timing system that experienced disruptions for weeks is LECIP Singapore, the Land Transport Authority (LTA) disclosed on March 13 in response to queries.

Acting Transport Minister Jeffrey Siow had said on March 3 in a written reply to a parliamentary question by Workers’ Party MP He Ting Ru (Sengkang GRC) that financial penalties will be imposed on the firm.

These will be in line with the terms of the service-level agreement with the vendor, he added. However, no further details were provided and the vendor was not identified then.

The Straits Times had contacted LTA for more information, including the vendor’s identity and the cost of the financial penalty imposed.

Responding on March 13, the authority said that it is unable to provide further details “as the matter of penalties is still under review”.

Contractor LECIP has worked with LTA since 2015 to manage and maintain the expected time of arrival (ETA) system for buses. Its responsibilities include system operations and maintenance, as well as ensuring the accuracy and availability of data.