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Here's how the Rogers internet outage is affecting services in the Waterloo region

Here's how the Rogers internet outage is affecting services in the Waterloo region

CBC
Saturday, July 09, 2022 10:19:57 AM UTC

The Canada-wide mobility issues from Rogers are affecting a number of city and regional services around Kitchener-Waterloo.

Waterloo regional police said the outage may affect people calling 911 or the non emergency line. Police recommend calling from a landline or cell with another provider. Public information officer, Andre Johnson, said people have not been misusing 911 to report the outage.

The City of Kitchener tweeted phone lines are down for the city's contact centre and Kitchener Utilities centre.

The City of Waterloo said phone lines and online services are experiencing technical issues as well.

The City of Cambridge said it is also experiencing technical issues with its online services. The city said debit and credit payments are down as well.

The City of Guelph says their phones are working but people calling may experience delays.

Wellington Dufferin Guelph Public Health said its website and phone lines are down.

The Region of Waterloo said its online services are affected. 

Real time departure times at Grand River Transit are not available, but all trip planning toll will provide scheduled departure times.

Region of Waterloo Waste management says they are only accepting cash at their transfer stations in Waterloo and Cambridge as a result of the outage.

The region's Sexual Assualt Support Centre said in a tweet the outage is causing delays to their 24-hour support line.

The centre adds a majority of appointments will not be able to take place unless the issue is resolved. Anyone in need of immediate support can still call the centre's office.

Women's Crisis Services of Waterloo region said they are also experiencing technical difficulties with its crisis support lines and online chat.

Library branches across the region have also been impacted by Rogers internet outage. 

Read full story on CBC
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