FedEx has started delivering 'promotion-ready' AI training to over 400,000 workers
CNBC
Inside a FedEx AI literacy initiative being delivered across half a million employees around the world.
For the close to half-a-million workers at FedEx, a major AI journey is underway.
The logistics giant is in the midst of a widespread AI literacy initiative that it says will make employees more knowledgeable, efficient and promotion-ready. Launched in early December in partnership with tech consulting firm Accenture, the enterprise-wide education program is also meant to spark innovation from employees at all levels.
FedEx and its competitors in the shipping sector face many business constraints, from tariffs and other policy changes to cost-cutting initiatives that resulted in recent FedEx plant closures and layoffs in places from Kansas to France. Rival UPS recently announced 30,000 layoffs to add to the 48,000 it conducted in 2025. FedEx leadership is keen on adapting to this new world with emerging technology at the forefront, and its recent earnings, including its latest report this week, have met with approval from investors, with shares up close to 50% over the past year.
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