Fast-food restaurants using new technology to reshape how customers place orders
Fox News
To improve accuracy, reduce wait times and ease worker stress, fast-food giants McDonald's and Papa Johns are deploying artificial intelligence ordering systems.
Deirdre Bardolf is a lifestyle writer with Fox News Digital.
"Our restaurants, frankly, can be very stressful," Brian Rice, McDonald's chief information officer, previously told The Wall Street Journal. "We have customers at the counter. We have customers at our drive-thru. Couriers coming in for delivery. Delivery at curbside. That's a lot to deal with for our crew.
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