DGCA forms 3-member fact-finding team after IndiGo incident involving specially-abled child
India Today
India's aviation regulator has formed a three-member team to conduct a fact-finding enquiry, after IndiGo barred a specially-abled child from boarding a flight at the Ranchi airport.
India's aviation regulator DGCA has formed a three-member team to conduct a "fact-finding enquiry" into IndiGo recently barring a specially-abled child from boarding a flight at the Ranchi airport as he was in a "state of panic", officials said on Monday.
"They will visit Ranchi and Hyderabad (place of stay of the family concerned) and collect appropriate evidence within one week from today. Based on the outcome of the said enquiry, further action shall entail," the Directorate General of Civil Aviation (DGCA) noted in a statement.
IndiGo CEO Ronojoy Dutta expressed regret on Monday over the incident and offered to buy an electric wheelchair for the specially-abled child.
Dutta said the airline staff took the best possible decision under difficult circumstances.
Aviation Minister Jyotiraditya Scindia said on Twitter that no human being should have to go through this and he himself is investigating the Ranchi incident.
Meanwhile, the National Commission for Protection of Child Rights (NCPCR) has asked the Jharkhand police to lodge an FIR against IndiGo as there was a prima facie violation of section 7 of the Rights of Persons with Disabilities Act, which is cognisable in nature.
NCPCR Chairperson Priyank Kanoongo has also asked the Directorate General of Civil Aviation (DGCA) to initiate an inquiry in the matter and take necessary action against the airline and its manager.
