Dabbawalas in Mumbai are set to do food delivery from restaurants

Mumbai’s popular office lunch delivery system collaborates with restaurants to serve the city, as part of India’s move to ‘order direct’

Mumbai’s well-loved dabbawalas are back in action. Only this time, instead of delivering home cooked lunches to office goers, their bicycles are loaded with cheeseburgers, tiramisu and frappes. The many lockdowns since March 2020, to combat COVID-19, combined with most people working from home, had left them out of work. A unique lunch box delivery system, the network transports freshly cooked meals from homes to offices in Mumbai, via bicycles and trains. What makes the dabbawalas special is the fact that the empty boxes are returned in the afternoon, and despite serving 2,00,000 people with a network of about 5,000 mistakes are rare.