Big shift back to in-person office work expected this month in Toronto as COVID-19 restrictions lift

With COVID-19 restrictions easing in March, employees at Toronto ad agency Fuse Create will be required to come into the office only one day per month — but the firm's managing director expects to see her staff a lot more often than that.

Aleena Mazhar says many employees who have been working from home are looking forward to reconnecting with colleagues and rediscovering what she calls the creative "pulse" of the office.

"There's excitement," Mazhar said in an interview. "Pre-pandemic, it was a very sort of vibrant, high-energy place where there was a lot of collaboration.

"It's a very team-based type of work. Relationships are big. So that connection, whether it's with their peers or with their clients or even within their teams, just seems to be missing," she said.

With capacity limits and proof-of-vaccination requirements lifting across the province Tuesday.and other measures phasing out in the coming weeks, a significant shift back to in-person work is expected in Toronto offices both large and small this month. But it will not be a return to the workplace as we knew it, with many companies opting to continue with some form of remote work.

Fuse Create, which has roughly 70 employees, has renovated its Ossington Avenue office to better suit the new style. There are fewer individual workspaces and more room for collaborative projects. Teamwork will be the focus at the office, while independent jobs can be done remotely.

"What we're trying to do is change the role of the office to be a connective spot and a hub for people to get together," Mazhar said.

Employees with the City of Toronto who have been working from home are expected back in the office by March 21.

That's also when CIBC is expecting to recall employees. However, like many businesses, the bank will allow some of its workforce to stay at home.

"CIBC will be leveraging remote work as part of our business model for many team members moving forward," Sandy Sharman, the bank's group head for people, culture and brand, wrote in an email. 

"The majority of team members in Canada who are now working remotely will return to the office on a hybrid basis, rejoining our colleagues who have been working on-site all along to meet our clients' needs."

Meanwhile, a date hasn't been set for a return to the office for Ontario Public Service (OPS) employees working from home.

Richard Mullin, spokesperson for the President of the Treasury Board, says the OPS will continue to follow the guidance of Ontario's chief medical officer of health. 

The return to the office will be "safe, gradual and flexible," he said in an email.