Banks can’t ditch responsibility on lockers: SC

Banks cannot wash their hands of any liability if any harm is caused to their customers’ lockers or safe deposits in an era when miscreants can manipulate technology to gain access to electronically-operated bank lockers, the Supreme Court observed in a judgment on Friday. Ditching responsibility would not only make banks liable for legal action under the Consumer Protection Act, but also damage investor confidence and harm the nation’s reputation as an emerging economy, a 41-page judgment by a Bench led by Justice Mohan M. Shantanagoudar noted.