Artificial intelligence elicits concern, uncertainty, even as many see potential benefits — CBS News poll
CBSN
Just as Americans saw the internet as a harbinger of major change a quarter century ago, a majority today feel artificial intelligence will have a big effect on society. But more so than the internet at the time, AI is seen by many as creating more problems than it solves, with misleading AI content and AI companies' impact on the economy both areas of concern.
AI's perceived impact on work looks especially mixed. More think AI will make jobs in their field easier than harder, but relatedly, Americans are likelier to see AI as decreasing than increasing the number of jobs available.
There are large differences by educational attainment, with college degree holders more likely than those without degrees to say it will make jobs easier in their field. That suggests that when it comes to the way people do their work, the public mainly sees AI impacting computer-based and white-collar jobs.
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