Americans face tax refund "disappointment" and surprise balance-due bills

Americans are getting a double-dose of bad news this tax season: Millions of people due for tax refunds this year are typically getting less money back, while the share of taxpayers who owe the IRS is rising. 

The biggest issues this year are "refund disappointment and a balance-due surprise," Mark Steber, chief tax information officer at Jackson Hewitt, told CBS MoneyWatch. 

The typical refund for the 2022 tax year — with tax returns due by April 18 — is $2,878 through April 7, a decline of 9.3% compared with the same year-ago period, according to the latest tax data available from the IRS.