Airlines Required To Give Automatic Cash Refunds For Canceled And Delayed Flights
HuffPost
The Biden administration is defining a significant delay as lasting at least three hours for domestic flights and six hours for international ones.
The Biden administration issued final rules Wednesday to require airlines to automatically issue cash refunds for things like delayed flights and to better disclose fees for baggage or canceling a reservation.
The Transportation Department said airlines will be required to provide automatic cash refunds within a few days for canceled flights and “significant” delays.
Under current regulations, airlines decide how long a delay must last before triggering refunds. The administration is removing that wiggle room by defining a significant delay as lasting at least three hours for domestic flights and six hours for international ones.
Airlines still will be allowed to offer another flight or a travel credit instead, but consumers can reject the offer.
The rule will also apply to refunds of checked-bag fees if the bag isn’t delivered within 12 hours for domestic flights or 15 to 30 hours for international flights. And it will apply to fees for things such as seat selection or an internet connection if the airline fails to provide the service.
