Winding queues and needless delays?
The Hindu
Queues at the two ticket counters at the Mambalam railway station often wind on like the green anaconda. With only two out of the ten counters functioning, and catering to both commuters on the suburban line and long-distance travellers, persistently long queues are inevitable.
Railway officials cite staff shortage for keeping the other eight ticket counters locked. “They could operate more counters at least during the rush hour,” says S. Vignesh, a resident of West Mambalam.
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