Toronto tenants were told they could move back in after renovations. 3 years later, they're still waiting

Delroy Curling just wants to return to the downtown Toronto apartment he lived in for 47 years. 

The long-time renter was told he had to leave 11 Walmer Rd. in Toronto's Annex neighbourhood, where he was paying about $1,300 a month, three years ago for a renovation.

Curling, 85, is on a fixed income. He's now paying about $400 more monthly for a smaller unit on the same street as he waits out a project that has dragged on for years, despite all external signs of it being complete and many new tenants moving into the building. 

"Since the building has been finished, they've ignored us completely," said Curling. "I feel sad. I should be the first one to move back in"

The Residential Tenancies Act states if a tenant is asked to vacate a unit for extensive repairs or renovations, that tenant can choose to move back in after the work is complete without a substantial rent increase, as long as they inform their landlord in writing they intend to return. But advocates say with no enforcement, tenants who have made their intentions known have all too often been left in a quagmire, in this case, for years.

Curling has made his intent to return known in writing multiple times.

In the fall of 2021, Cromwell Management wrote to him, saying "It is expected that the construction will be complete and you will be able to move in the rental unit on November 1, 2021, pending final inspections."

When that date came and went, he pressed the company and was told his unit needed more time because it didn't have a fridge and oven yet. He told Cromwell Management last month that he would buy the appliances himself if he could return home. He says nobody has replied to his offer.

Curling doesn't want to give up. He likes that he can walk to see family and services he needs, but the $1,700 he is paying for a bachelor on the same street is something he can barely afford.

"I don't know what next to do," said Curling, who has already contacted his local MPP, Jessica Bell, who is also the Ontario NDP's housing critic.

In May of 2022, multiple units came on the market at 11 Walmer Rd., some similar in size to Curling's, that were advertised for well over $2,000, more than $700 more than he was paying for a unit when he left. 

Bell told CBC Toronto she and her team have canvassed the building multiple times and found many renovated units occupied. Her office has also reached out to the company but not made any headway.

CBC News repeatedly tried to reach the company by phone and email, seeking answers as to the status of renovations and when tenants may be able to return to their homes. A voicemail greeting by the property manager, Nolan Rodrigues, initially indicated he was away until Jan. 23. CBC was told nobody else at the company was available to answer questions. 

Affected tenants with no timeline in sight feel forced to surveil the property hoping for the best.