Toronto family claims car wash malfunction caused $3K in damage
CTV
A Toronto family claims a car wash malfunction caused nearly $3,000 worth of damage to their vehicle.
An Toronto family claims a car wash malfunction caused nearly $3,000 worth of damage to their vehicle.
"I couldn't believe it. I was using the ultimate car wash, and it jammed up against my fender, damaging my car," Richard Pragg of Scarborough told CTV News Toronto.
On June 1, Pragg was using a Circle K automatic car wash at an Esso gas station in Scarborough when the car wash suddenly stopped.
Pragg said when he left the car wash, he inspected his 2022 Honda Pilot and found a large dent on the passenger side.
"Their soft cloth machine malfunctioned and bumped up against my fender, causing a big dent," said Pragg. The cost of the damage would set Pragg back $2,973.
As soon as he noticed the damage, Pragg told the car wash manager what had happened; however, he was told the surveillance footage was unclear about what had taken place.
"We don't have access to their security cameras, and without dash cameras, there is no proof," said Pragg's wife, Lisa Pragg.
