Shock, frustration as riders, eateries and users rue Deliveroo’s Singapore exit
The Straits Times
Riders, eateries and users express shock and frustration following Deliveroo's unexpected exit from the Singapore market. Read more at straitstimes.com.
SINGAPORE – For delivery worker Khaliq Saleh, the winding down of delivery platform Deliveroo’s operations in Singapore was frustrating and came out of the blue.
The delivery rider of about seven years, who cycles to deliver food, felt Deliveroo was the “most flexible” platform to complete orders on and its impending exit came “too unexpectedly”.
For one thing, he could reject orders without incurring penalties if the pick-up or delivery locations were too far or if the fees were not ideal.
With Deliveroo’s withdrawal from Singapore, the 25-year-old told The Straits Times he will be looking for a full-time job in the engineering or logistics sector.
He feels that because of the expected surge in delivery riders working for the other two major platforms, Grab and foodpanda, he will face difficulties getting orders assigned to him.
On Feb 25, Deliveroo announced it will stop operations in Singapore on March 4.
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