She got this voter card for Belleville, Ont. — but she lives in Cambridge

It is every citizen's right to vote — but only once per election.

However, some voters like Michelle Goodridge, a resident of Cambridge, Ont., received two voter cards.

"I find this a bit problematic," she said. "I don't know how they got my name and I'm not the only one."

Goodridge moved out of her parents's home in Belleville twenty years ago. She never paid taxes there and has never moved back in.

She said she was surprised to have received two voter cards. One was for Belleville, dropped off in her parents' mailbox and the one she received for Cambridge did not go to the right address.

"It actually went to an income property that I own, so not in the ward that I live in. And I had updated my address in Voter Lookup and I made sure everything was above board, but I didn't get anything where actually lived," she said. "I'm worried that there could be some votes that come in that are from people who don't live in the municipality and I don't know how they're going to actually be checked."

The process to finalize the list of electors begins with the Municipal Property Assessment Corporation (MPAC).

In a statement, MPAC told CBC it provides municipalities with a preliminary list of electors, which each municipality is then expected to narrow down to a final voters' list.

The statement said MPAC creates the preliminary list of electors primarily based on information from its property assessment database, including the names of property owners and sometimes tenants.

"To ensure the information in our database is as up-to-date as possible, we use of all data available to us," said the statement from MPAC. "This includes regular updates from the National Register of Electors, Elections Ontario, the Ministry of Government Services for deceased persons, ongoing updates of data from our property assessment system, and information collected through voterlookup.ca, our online web service that allows electors to update their information."

The city of Kitchener's city clerk, Amanda Fusco, said she further manages the data received from MPAC by using an electronic voter's list system.

"We review for duplicate electors, elector anomalies, electors with no properties, or properties with no electors. And we also have the ability to add, amend and delete elector information during the revision period, if they [the voter] let us know that they need to add or change their information."

City clerks from other municipalities — Waterloo and Belleville — sent statements outlining a similar process.

Goodridge said she did update her information on voterlookup.ca, but her Cambridge voter card still went to the wrong address.