Rural Ontario municipalities are adopting the 4-day work week. What does it take to get others onboard?

Algonquin Highlands will soon be the latest small-town municipality in rural Ontario to convert to a four-day work week.

Starting in March, the cottage country destination will join the townships of Zorra, Aylmer, Springwater and French River — all which made the same move in recent years in a bid to boost work-life balance and attract and retain staff. 

Providing this option, along with other flexible arrangements like remote work, is necessary to keep up with what employees want, says Algonquin Highlands Mayor Liz Danielsen.

"Since COVID, people are looking for a different way of approaching life," said Danielsen. Her town, some 220 kilometres west of Ottawa, houses roughly 2,500 people but surges during the summer tourist season.

"We want to be seen as a dynamic and progressive employer when we are looking for people, and I think this will go a long way to help that."

Data released last week in the U.K. supports what Danielsen says. Researchers found an overwhelming majority of over 60 companies — which took part in what was reportedly the world's largest four-day work week trial — will continue with the shorter week for similar reasons.

In Algonquin Highlands, about 95 per cent of the town's staff have opted to work longer work days in exchange for a day off after a seven-month trial period. Not only was this a morale booster, but it had minimal impact on services, Danielsen says. 

"I think that that's something that you'll see more and more as time goes by, especially when others can see that it's working successfully."

Before the pandemic, four-day work arrangements were common for specific city roles, says David Arbuckle, the executive director of the volunteer-run Association of Municipal Managers, Clerks and Treasurers of Ontario.

But since COVID-19 hit, Arbuckle says conversations on making those arrangements more widespread started to "creep" throughout northern and rural Ontario — areas where employee burnout and turnover are big challenges made worse by municipalities and the private sector competing for the same talent pool.

"We're certainly supportive of our members and for our municipalities to move in that direction," said Arbuckle.

While four-day weeks can be difficult depending on the size of the community, the potential for this model to work in other, bigger municipalities and beyond Ontario is already there, Arbuckle says. Saint John and the District of Guysborough, N.S., have also already made the switch. 

The main challenges are making sure employees get equitable access to this arrangement — four-day weeks are easier to implement for office staff than those in the field — that things like union contracts are accounted for, and that cities can maintain or exceed service expectations for residents, says Arbuckle.

To ensure this, residents in Zorra, a township some 30 kilometres northwest of London, Ont., got an extra hour to access services each day. Alycia Wettlaufer, the town's deputy clerk, says both employees and residents benefit from the change.