Ontario skincare company closes store after complaints, allegations it failed to pay rent
Global News
A Waterloo Resveralife store has closed after its lease was terminated, prompting relief from customers who allege years of pressure tactics and unresolved complaints.
A skincare retailer called Resveralife has abruptly shut down its Waterloo store after failing to pay rent; a closure many former customers say is long overdue following what they describe as years of aggressive sales tactics and misleading practices.
A notice posted on the Conestoga Mall storefront states that as per a previous notice issued on Oct. 27, 2025, regarding a non-payment of rent, the lease for this premises is now terminated effective Nov. 8 2025.
News of the shutdown spread widely after a Reddit post showed the shuttered store.
“Looks like Resveralife didn’t pay their rent & their store at Conestoga Mall has closed down,” the Reddit post read.
“Getting harassed by their associates out front felt like part of the shopping experience there. Won’t be missed,” the post further stated.
Other Reddit users and hundreds of Google reviews echoed similar views, especially regarding the use of “aggressive sales tactics.”
Shannon Debrari, a former customer at Resveralife, told Global News the store often “fails to disclose prices and secretly puts the receipt in the bag with a ‘no refund’ stamp…without mentioning it.”
She said she routinely witnessed people avoiding the storefront entirely to escape being approached, with many people on Reddit echoing the same.
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