Ontario expanding program allowing paramedics to take patients to places other than ER

Ontario Health Minister Sylvia Jones says the province will expand a program that allows paramedics to avoid taking patients to the ER on every call as part of a "health system stability and recovery" plan that will be revealed this week.

The minister made her remarks in a speech Wednesday to the Association of Municipalities Ontario conference in Ottawa, as a nurse staffing shortage has seen emergency departments across the province close for hours or days at a time throughout the summer.

There are no easy solutions, but "bold and innovative steps" are required to improve patient care, Jones said.

"We can no longer stand by and support a status quo that cannot respond to the current challenges the sector is facing," she said.

"Instead, guided by the best evidence and the successes of other jurisdictions, our government will take bold action that prioritizes patients and their health care above all else."

The first phase of the paramedic pilot project was launched in 2020 with programs in more than 40 municipalities, allowing paramedics to take patients somewhere other than an emergency room, such as a mental health facility, or to treat them on scene. 

Initial results show patients are accessing care 17 times more quickly, and 94 per cent didn't go to the ER in the few days following care, Jones said.

"These successful innovative projects allow people, including palliative care patients and those experiencing mental health and addictions challenges, the option of receiving more appropriate care at home or in the community, avoiding a visit to the emergency department," she said.

Jones says those 911 models of care are being expanded to more municipalities, but doesn't specify how many or where in her speech. There are 444 municipalities in Ontario. 

The province is also expanding when paramedics can safely and effectively provide treatment, starting with minor acute illnesses and injuries such as falls, and chronic conditions such as diabetes and epilepsy.