NRAI to approach CCI over ‘private labelling’ by Zomato, Swiggy
The Hindu
NRAI to approach CCI over Zomato and Swiggy's "private labelling" and quick commerce, citing anti-competitive practices and data masking.
The National Restaurant Association of India (NRAI), which represents half a million eateries nationwide, said it will approach Competition Commission of India (CCI) over "private labelling" by Zomato and Swiggy and their foray into quick commerce food delivery via Bistro by Blinkit and Snacc, respectively.
In an interview to PTI, NRAI president Sagar Daryani raised concerns over "anti-competitive" practices of food delivery aggregators, "data masking" and "deep discounting".
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"We will be adding to our petition in CCI about them (Zomato, Swiggy) doing private labels through Bistro and Snacc," Mr. Daryani shared.
He said NRAI will also request CCI to investigate complaints received from its member restaurants that Zomato and Swiggy were procuring from third party commercial kitchens for Zomato Everyday and Swiggy Daily. Queries sent to Swiggy and Zomato remained unanswered.
Mr. Daryani said NRAI was "very concerned" as many restaurants were already shutting down with several workers losing their livelihoods.
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