No moving on from COVID-19 for Canada’s exhausted health workers

As they face burnout, staff shortages and daunting procedural backlogs, some Canadian health workers say it isn't so easy to move on from the pandemic.

COVID-19 cases continue to roll into the two Toronto-area hospitals where Eram Chhogala works as a trauma nurse. The numbers have dwindled to a stream instead of a wave, but each is a reminder of what the disease has done and could possibly still do.

“Previously, we had high numbers and waves where people came in heavy bottlenecks, and I’m just wondering if it’s going to be the same thing again,” Chhogala said in a phone interview this week. “You know, it’s the wonder of, ‘Is this going to happen again?”’

With mask mandates and other COVID-19 health restrictions lifting, many Canadians are finally able to envision a return to normal life. But, as they face burnout, staff shortages and daunting procedural backlogs, some health workers say it isn’t so easy to move on.

Chhogala says she understands people’s desire to return to a more normal life. But she also worries that health measures such as mask mandates are lifting too quickly, while there’s still so much to do to ensure the health system is ready for another wave.

“A lot of people are probably really excited that they can go back to normal again, but I just don’t think that we’re at that normal yet,” she says.

Chhogala, 36, says no health worker has emerged unscathed from the pandemic.

They have had to watch wave after wave of very sick people struggle and die, she said. Many fell ill themselves. Some of her colleagues burned out and left the profession or plan to take early retirement. Later in the pandemic, health workers were harassed by anti-mask and anti-vaccine protesters.

Perhaps most devastatingly, Chhogala’s own father died of COVID-19.