Meghalaya CM opens helpline for connecting with citizens
The Hindu
Meghalaya Chief Minister inaugurates 'CM-Connect' helpline for citizens to express concerns and grievances directly, promoting government transparency and citizen engagement.
Meghalaya Chief Minister Conrad K. Sangma on Thursday inaugurated ‘CM-Connect’, a helpline for people in the State to express their concerns and grievances directly.
The issues of the citizens will be addressed through Helpline 1971, he said.
The platform was dedicated to the people with a mission to make every citizen a part of the government’s development journey. It will also enable the government to gauge the delivery of the schemes, the effectiveness of different services, and programmes being implemented in the State, Mr Sangma said at the launch of the programme on the Shillong campus of the North Eastern Hill University.
“The platform will enable the people to reach out to the government with queries, and the government will listen, respond by providing right solutions, and addressing the concerns,” he said.
Mr. Sangma said CM-Connect is a one-of-its-kind initiative in the country. “The entire system has been built and integrated using robust information technology, wherein every department has been connected through a single window platform,” he explained.
Helpline 1971 will be operational from 8 a.m. to 8 p.m. in five languages, including Khasi, Garo, and Jaintia. It is integrated with social media channels such as WhatsApp for citizens to reach out to the government, officials said.
The Chief Minister also launched programmes such as MegARISE, Meghalaya State Organic Mission 2.0, grassroots projects worth ₹400 crore, and disbursed funds under Green Meghalaya and Farmers’ Collectivization For Upscaling Production and Marketing System.
Political economist Parakala Prabhakar has described the exit poll results as “fudged figures”, saying that those would benefit the National Democratic Alliance (NDA) only. “False predictions were given with the sole objective of helping the NDA in rigging during the counting,” alleged Mr. Prabhakar, after releasing a book titled ‘Avineeti Chakravarthi Narendra Modi’ penned by former Minister Vadde Shobanadreeswara Rao, here, on June 2 (Sunday).