
Kaiser mental health professionals strike in Northern California over AI concerns
ABC News
About 2,400 Kaiser Permanente mental health workers are striking in Northern California over fears the company will replace therapists with artificial intelligence
OAKLAND, Calif. -- About 2,400 Kaiser Permanente mental health professionals were striking Wednesday in Northern California over concerns that the health care giant is replacing therapists with artificial intelligence.
Kaiser says the union claim is false and AI will not replace human assessment or make care decisions for patients. Facilities are open, the company said. The two sides have been negotiating a new contract since last summer.
The mental health professionals were joined in their one-day strike by more than 23,000 Kaiser nurses. The therapists, who include social workers and psychologists, provide mental health and addiction medicine treatment for an estimated 4.6 million patients in the San Francisco Bay Area, central valley and Sacramento regions.
Oakland-based Kaiser does not currently use AI for therapy, but the National Union of Healthcare Workers fears the technology will become good enough to make it an attractive option for the company.
Dr. Emma Olsen, a psychiatrist at Kaiser in Vallejo and a union steward, said the union is also pushing back on management demands to curb time spent on patient notes or answering patient messages.













