JB commuters, some heading to Singapore, fume over crowded buses and long wait times

A surge in passengers, particularly those commuting to Singapore, has left many locals struggling to secure a seat. Read more at straitstimes.com.

JOHOR BAHRU - Commuters in Johor Bahru are calling for an increase in public transport service frequency as they grapple with chronic overcrowding and lengthy wait times.

The surge in passengers, particularly those commuting to Singapore via Bangunan Sultan Iskandar (BSI) Customs, Immigration and Quarantine Complex, has left many locals struggling to secure a spot on board buses.

Student C. Keshav Henrik, 20, who takes two buses from his home in the suburb of Permas Jaya to reach Maktab Sultan Abu Bakar, said the 5.30am rush was particularly gruelling.

“The buses are often overcrowded, especially as many working in Singapore also use them to get to BSI,” he said.

“There were times when the buses passed me without stopping, likely because they were already packed.

“When this happens, I have to wait another 20 minutes for the next bus, a delay that sometimes makes me late for class.”