Industry should focus on value creation, says DHL Express India MD R.S. Subramanian
The Hindu
‘Globally, business momentum has been good in Q1, Q2, Q3’
DHL Express India, the logistics, parcel-delivery, e-commerce shipping and international supply chain management unit of Deutsche Post DHL Group, says it would continue to invest in India to tap growth opportunities. , senior VP and MD at DHL Express India shares his outlook for the industry and the company. Excerpts:
Logistics is not going away. Essential services are essential. Goods and PPE kits had to be delivered. There are so many businesses which are in the essential sector, it might be hospitals, life sciences, pharmaceutical companies and the whole ancillaries who support them. All of them needed to be up and running, and therefore, the logistics industry was called upon to provide this support.
The challenges on the ground were very many in terms of controls at city, municipal and ward-level lockdowns. There were red zones. A lot of customers were working from home and we had to coordinate with them for delivery.
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