HIA and Qatar Airways warn passengers against fraudulent accounts
The Peninsula
Doha, Qatar: Hamad International Airport (HIA) and Qatar Airways have separately issued urgent public alerts cautioning travellers against fraudulent...
Doha, Qatar: Hamad International Airport (HIA) and Qatar Airways have separately issued urgent public alerts cautioning travellers against fraudulent social media accounts and individuals impersonating the airport and national carrier to solicit sensitive personal information.
In a statement posted on its official X account yesterday, HIA made it clear that it will never request any data, particularly passport details, through any unofficial channels.
“We are aware that there are accounts impersonating the airport,” the post read. “HIA will never ask for your passport details by any means, including phone calls, emails, SMS or on social channels. Passengers are advised to follow our official channels for the latest updates and accurate information.”
The warning was simultaneously released in Arabic to ensure it reaches the airport’s diverse international passenger base.
HIA emphasised its verified communication platforms, directing passengers to interact exclusively through them. These include the official X and Instagram handles @HIAQatar, the 24-hour hotline +974 4010 6666, email [email protected], and the airport’s official website.
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