Here's what to do if Covid-19 patients are denied cashless insurance claim at network hospitals

With a sharp rise in Covid-19 hospitalisations, reports have emerged that network hospitals are refusing cashless insurance claims. Find out what a policyholder should do if a network hospital has denied cashless insurance claim.

Covid-19 hospitalisations are rising exponentially due to a rapid surge in cases since April. Reports suggest that infected patients are being denied cashless insurance claims for treatment at network hospitals. Finance Minister Nirmala Sitharaman on Thursday said that she had spoken to the chairman of the Insurance Regulatory and Development Authority of India about the issue and directed him to ensure that cashless insurance is available at all network and temporary hospitals for Covid-19 patients. “Cashless (insurance is) available at networked or even temporary hospitals. IRDAI shall direct companies to prioritise authorisations and settlements of Covid cases” the finance minister clarified.