Head of RCMP watchdog says a lack of resources is keeping her from launching investigations

The woman whose job it is to keep the RCMP accountable to the public says she often encounters cases involving Mounties that should be investigated but are not — because her agency lacks the resources.

"I would say there probably isn't a month that goes by that I don't see a complaint where I say we should be investigating this ourselves," Civilian Review and Complaints Commission (CRCC) chair Michelaine Lahaie told a parliamentary committee Friday morning.

"When we're getting into serious incidents of use of force, or when individuals' personal liberties have been violated, then those are the cases where the commission needs to step in."

The federal government is working to pass a bill that would expand the mandate of CRCC to include border officers.

If Bill C-20 passes, the federal government proposes spending $112 million over five years, and more than $19 million per year ongoing, to establish the new oversight body, which would replace the CRCC and would also handle public complaints about Canada Border Services Agency (CBSA) staff.

WATCH | Chair of RCMP watchdog discusses lack of resources

Lahaie told the committee she asked for more funding to handle a caseload that could increase by thousands of files per year once the public can lodge complaints against border staff. She said she also needs more funding to launch more investigations.

As it stands, the CRCC receives complaints from the public and, in the vast majority of cases, refers them to the RCMP for investigation. The watchdog then reviews those investigations if complainants aren't satisfied. Lahaie said her team handles about 300 to 350 of those cases every year.

The CRCC chair can also initiate what's called a "systemic investigation" into RCMP activities. Those can look at policing trends, training gaps, egregious errors and any other matter the chair feels warrants more investigation.

Lahaie said she can only take on one or two of those systemic investigations each year.

"What the commission needs is additional resources to be able to do that more often," she said.

"I refer to systemic reviews as our opportunity to fix policing before the police officer walks out the door."

For example, the CRCC is currently investigating the activities and operations of the Community-Industry Response Group (C-IRG), a special unit that polices protests against resource extraction in British Columbia.

"That's a big investigation. It's taking up a lot of my resources, but it's absolutely critical that we do so," said Lahaie.