
Hamilton businesses say Ontario's latest round of COVID grants is slow and confusing
CBC
Some Hamilton businesses say Ontario's pre-screening process for its latest round of COVID-19 grants is confusing, ambiguous and has left them waiting weeks for an answer.
In January, the province released another round of $10,000 grants to support small businesses grappling with Omicron-era restrictions. The province told businesses that qualified last year not to reapply under the new program, saying it would pre-screen them to verify their eligibility instead.
But Ben Bowen, who runs music classes for preschoolers under his business name Mr. Ben's Music, said that process seemed "intentionally ambiguous."
"It could mean pre-approved or pre-denied," he said.
There was also no way for him to track the status of his application, he said, as the portal always just said "processed."
"I waited and waited.," he said. "I checked and checked." Eventually he tried his local MPP's office.
This is the third $10,000 grant following the previous two rounds of the Ontario Small Business Support Grant announced last year.
"Our government knows how important it is to support small business owners during such a difficult time," said Nina Tangri, Ontario's associate minister of small business and red tape reduction, in a press release.
But these words don't sound true anymore to Bowen, who was denied support this time despite his qualification in both rounds last year.
After a follow-up from the MPP's office, Bowen soon got a call from the ministry's small grant escalation team.
Bowen said the provincial employee mentioned that the Ministry of Economic Development and Job Creation had made the decision and the eligibility criteria for this round had changed.
"She was sorry that the eligibility criteria had excluded me and that there was no way to appeal it, and there was no way to reapply," he told CBC, mentioning that the conversation got heated due to his frustration.
"Why I was suddenly being ineligible even though I was affected just as much?"
Emily Perry, owner of a vegan restaurant called Planted in Hamilton, received both previous grants. She also contacted the MPP's office for help.













